Terms & Conditions

Welcome to Dewhurst Decorating Supplies ("We,",Us" or "Dewhurst Decorating Supplies"). Please note that you, ("You" and "Your") as a purchaser of Products made available through Dewhurst Decorating Supplies ("Products") and Your use of products provided by Dewhurst Decorating Supplies is subject to the following terms and conditions ("Terms"). Purchase of Products: You must be 18 years of age or over to purchase Products from Dewhurst Decorating Supplies. Please read these Terms carefully prior to indicating your acceptance during registration and at the checkout. When you have understood the Terms, please complete the free registration form and order the Products.

Samples

Samples will be sent by post. For customers in the UK, samples are sent at just 25p per sample, for UK customers only. Products such as wallpaper may vary in colour from that seen on your monitor. Please therefore use the Dewhurst Decorating Supplies sample service. Samples are available for colour and texture match only, and are usually supplied in A4 size. The full design and pattern repeat can be viewed online. Smaller A5 samples are provided for specialist wallcoverings such as flocks and those with glass bead or glitter effects.

Payment & Security

Payment may be made by any of the means stated. Orders are accepted on the condition that Products will be supplied at the price ruling on despatch. Dewhurst Decorating Supplies uses Sage Pay SSL encryption technology to scramble your sensitive data and provide maximum security over the internet.

Delivery

Our standard carriage charge to UK mainland addresses is £8.95 (inc. VAT) for all orders up to £100. Orders over £100 will be delivered free of charge. Delivery will normally be within 1 or 2 working days from order to mainland UK. If any Products are out of stock You will be notified at the earliest opportunity. Delivery will normally be by post or courier. All Products must be paid for prior to delivery. If there is any short delivery or damage to goods in transit, this should be notified to Dewhurst Decorating Supplies by You with full particulars within three working days of delivery. We cannot be financially liable for delay in delivering the Products, however arising.

Satisfaction Guarantee and Returns

If You are not completely satisfied with Your Dewhurst Decorating Supplies Product You may return it at your cost within seven working days after receipt of your order undamaged and in the original packaging for a full refund. In addition, for up to 28 days after purchase goods may be returned provided that they are in the same condition as stated above together with the sales ticket/reciept for a refund subject to a 20% re-stocking charge. However, if a product has been made individually to your specification then these rights to return do not apply, unless the product is faulty. These provisions do not affect your statutory rights, see below.

In the event of a fault please send a sample of the product to us with the label - it should not be necessary to return all of the faulty product. Please do note that You should check all wallpaper products for faults before and during hanging. If the product is defective in any way or has a fault, a full replacement or refund will be made at no charge.

When returning goods in any of the above circumstances please send Us an e-mail to Dewhurst Decorating Supplies Customer Service at info@dewhurstdecoratingsupplies.co.uk. Please state your docket number, date of receipt, the reason for returning the Product and whether You would like a refund or a replacement Product. If You are returning Products please send them to Dewhurst Decorating Supplies, 88-92 Scotland Road, Nelson, Lancashire, BB9 7XJ. This is our address for returns and any other communication.

Warranties

You may have additional rights under warranties supplied by the manufacturer of the Products You order. Please contact Us or the manufacturer if You require further information. If Dewhurst Decorating Supplies discovers that a price was mis-stated or that a Product is out of stock, Dewhurst Decorating Supplies will either notify You by e-mail or give You the option of voiding the sale.

Health and Safety

Dewhurst Decorating Supplies makes available in good faith information about its Products and with regard to the conditions necessary to ensure that Products supplied will be safe and without risk to health when used properly. Any information and advice given should not of itself be considered an adequate risk assessment as may be required under Health and Safety legislation. If You are not already in possession of information concerning the safe use of the Products or You become aware of any risk to health and safety, You should contact Us

Sale of Goods

All Products are believed by Dewhurst Decorating Supplies to be of a quality suitable for the purpose and specification for which they are intended. Any defect should be reported to Dewhurst Decorating Supplies immediately it is discovered. All technical information in response to enquiry is given by Dewhurst Decorating Supplies in good faith. It will ultimately be for You to satisfy yourself as to the suitability of the product having regard to Your own particular situation and upon site conditions that are unknown to Dewhurst Decorating Supplies. The liability of Dewhurst Decorating Supplies will not exceed the value of the Products supplied. In particular, loss of profits and consequential, financial and other such losses are excluded.

General

Your purchase of Products from Dewhurst Decorating Supplies will be a contract made in England. Any dispute will be governed by English law and the parties agree to submit to any court of competent jurisdiction within England. Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damage and accordingly some limitations here stated may not apply to You. Your rights are unaffected. Dewhurst Decorating Supplies can revise these Terms without notice by posting new Terms on Dewhurst Decorating Supplies site or by notifying You by e-mail. Further purchase of Products after such posting or notification constitutes Your acceptance of the revised Terms.

Your Local Laws

Use and import of Products by You are subject to Your own customs, policies, clearance and any fees and You must comply with all laws and regulations of the country of import. No warranty is given by Dewhurst Decorating Supplies as to the legality of the Products at the location where they are received.

Disclaimers

Content- Dewhurst Decorating Supplies provides this site on an "as viewed basis" and therefore makes no guarantees or warranties to this site or its contents. Copyright- All design, text, graphics, and the selection, alteration and arrangement of the aforesaid elements are the copyright of Dewhurst Decorating Supplies and it's associated partners.